IndiasBuy (indiasbuy.com) is an Indian online store for audio and wearable electronics. We sell true wireless earbuds, headphones, neckbands and smartwatches in two conditions: unboxed (open-box) and brand new. This page explains what we sell, what "unboxed" means, how products are checked and how to reach us.
What we sell
- True wireless earbuds, including models with active noise cancellation and low-latency gaming modes
- Headphones, in on-ear and over-ear styles
- Neckbands, Bluetooth earphones joined by a band that rests around your neck
- Smartwatches, including models with Bluetooth calling
Our range includes products from brands such as Apple, boAt, Boult, Fastrack, Jabra, JBL, Noise, OnePlus, realme, Redmi (Xiaomi), Samsung and Skullcandy. Brand names are used only to identify the products; they do not mean that any brand is associated with, or endorses, IndiasBuy. You can see everything we list in our full product range.
What "unboxed" means
The condition of each product is shown in its title:
- Unboxed / Openbox: returned or display units in like-new condition. The packaging may not be in mint condition, but the product inside is checked and cleaned before it is listed.
- Brand New / Fresh Pack: new products in a sealed pack.
Unboxed is not the same as used or refurbished. For a fuller explanation, with a comparison table, read What Are Unboxed Products?
How we check products
Products are Quality Tested before dispatch. In general terms, the check covers whether a product powers on, pairs, charges and works as it should (sound on earbuds, headphones and neckbands; the display on smartwatches), along with cleaning and the accessories listed on the product page. Unboxed products are checked and cleaned before they are listed. You can read more on Product Condition & Quality Checks.
Warranty, returns and invoices
- Warranty included: typically 6–12 months, provided by the brand or by IndiasBuy depending on the product. Where a product's description lists warranty terms, those apply; message us before buying to confirm. Brand-warranty repairs are handled through the brand's authorised service centres, and we help you with the process. See Warranty Information.
- 7-day returns and replacement: if a product is delivered faulty, damaged, non-working or wrong, you can raise a request within 7 days of delivery, subject to standard checks. A continuous unboxing video is required for damaged, wrong or missing-item claims. See our Returns, Replacement & Refund Policy.
- GST invoice: included with every purchase.
Delivery and payment
We offer free delivery across India. Orders are dispatched within 24–48 hours. Within India, they are delivered through our courier partners, Blue Dart and Delhivery, via Shiprocket, and most locations are delivered in 2–7 business days. Delivery to some other countries is offered at a flat ₹1,800, shown at checkout. After dispatch, you receive the tracking number (AWB) and tracking link by SMS, WhatsApp or email. Orders are placed through Shopify's secure checkout, with online payment and Cash on Delivery where available.
Who we are and how to reach us
IndiasBuy is managed by Flashify. For questions about a product, an order or any of our policies, contact our support team:
- Email: ing.bharatbuy@gmail.com
- WhatsApp: +91 73517 83062
- Support hours: Monday to Saturday, 9 AM to 6 PM IST
- Average answer time: within 24 hours
If you are writing about an existing order, please include your order number so we can help you faster.