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How to Place an Order

Ordering on IndiasBuy takes only a few minutes. Follow these steps, from finding the right product to receiving your order.

Step 1: Find a product

  • Browse: use the menu to open a category, such as earbuds, headphones, neckbands or smartwatches, or see our full product range.
  • Search: use the search option to look up a brand or model name.
  • Filter and sort: on collection pages, use the filter and sort options shown to narrow down the list.
  • Need help choosing? Try our Product Finder, or message us with what you are looking for.

Step 2: Read the product page

  • Condition: the title shows whether the product is Unboxed/Openbox or Brand New/Fresh Pack. New to open-box? Read What Are Unboxed Products?
  • Options: if the product comes in more than one colour, choose the one you want.
  • Features and box contents: check the description so you know what to expect.
  • Warranty: warranty is typically 6–12 months, provided by the brand or by IndiasBuy depending on the product. If the description lists warranty terms, those apply. Message us before buying to confirm.
  • Availability: products marked as sold out cannot be ordered at the moment.

Step 3: Add to cart

Choose the quantity and add the product to your cart. You can keep shopping, or open the cart to review your items, change quantities or remove products.

Step 4: Check out

  1. Contact details: enter the email address or mobile number the checkout asks for. Order updates are sent here.
  2. Delivery address: enter your full address with pin code, and a phone number you can be reached on.
  3. Delivery: delivery is free across India. For delivery to some other countries, a flat ₹1,800 delivery rate is shown at checkout.
  4. Payment: choose from the options shown, such as UPI, cards, net banking, wallets, or Cash on Delivery where available. See Payment Options.
  5. Review and confirm: check the items, address and total, then place your order.

Account or guest?

You can create an account to see your orders in one place. If the checkout lets you continue without signing in, you can also order as a guest; order updates still go to the contact details you enter. Either way, your order is placed through Shopify's secure checkout.

Step 5: Confirmation and dispatch

  • After you place the order, you will see a confirmation page, and an order confirmation is sent to your contact details.
  • Orders are dispatched within 24–48 hours. You then receive the tracking number (AWB) and tracking link by SMS, WhatsApp or email.
  • Most locations in India are delivered in 2–7 business days. Follow your parcel with Track Your Order.

Tips for a smooth order

  • Check the condition in the product title before you order.
  • Use a complete address and a reachable phone number.
  • Need a GST invoice with your business details? Contact us before ordering.
  • Changed your mind? Orders can be cancelled within 24 hours of placing them.
  • When the parcel arrives, record a continuous unboxing video from the first cut of the sealed package. It is required for damaged, wrong or missing-item claims.

Need help with an order?

WhatsApp +91 73517 83062 or email ing.bharatbuy@gmail.com, Monday–Saturday, 9 AM–6 PM IST. Average answer time: within 24 hours.